乘客收到噩耗，航班緊急滑回，網(wǎng)友卻吵翻了！
日期：2020-01-03 11:33:40 | 點擊：
最近，有關(guān)“航班緊急滑回”的話題刷屏網(wǎng)絡(luò)，而網(wǎng)友們也為這件事的最終處理方式吵作一團(tuán)。
12月8日，杭州蕭山機(jī)場一從杭州飛往三亞的航班延誤50分鐘。因為當(dāng)時機(jī)上一對年老夫婦乘客突然得知親屬去世的消息，隨即要求下機(jī)，機(jī)長同意將航班緊急滑回。
A flight from Xiaoshan International Airport in East China's Hangzhou was delayed for 50 minutes last Sunday when the captain agreed to return to the terminal after an elderly couple asked to get off the plane because they had just learned of the death of a relative.
據(jù)《錢江晚報》報道，當(dāng)時海南航空HU7638航班的機(jī)長決定讓這兩位乘客下機(jī)，并且將原因用廣播通報給了機(jī)上其他乘客和機(jī)組人員。
The captain of the Hainan Airlines' flight decided to let the couple off the plane and reported the reason to the passengers and other crew members, the Qianjing Evening News reported.
(機(jī)上乘客朋友圈截圖，圖片來源：都市快報)
有爆料網(wǎng)友表示，該航班乘客不多，座位只坐了一半。多數(shù)乘客并不清楚發(fā)生了什么事。廣播播出后，有人提出抗議，但很快被空乘人員安撫下來。
因此，該航班起飛延遲了50分鐘，但是到達(dá)海南三亞只比計劃晚了15分鐘。航空公司允許機(jī)長加速飛行，這可能消耗更多燃料。
The flight took off 50 minutes late but arrived in Sanya, only 15 minutes behind schedule as it appears the airline gave the captain permission to fly faster, which would consume more fuel.
事件發(fā)生后，#乘客收到噩耗航班緊急滑回#的話題成為微博熱搜，網(wǎng)友觀點卻不盡一致。有人點贊機(jī)長和航空公司，對處于艱難時期的乘客給予了人性化對待。
The online topic "flight returns as elderly couple learns relative died" sparked a lot of discussion on Weibo. Some praised the captain and airline for the humane treatment of the couple during their time of distress.
有報道指出，2013年杭州蕭山機(jī)場曾發(fā)生過類似事件：航班返回登機(jī)口，接上了一位遲到的乘客。這位乘客是在得知女兒因車禍身亡后趕來的。
According to local media reports in Hangzhou, a similar case in 2013 saw a flight from Xiaoshan International Airport return to the gate to pick up a passenger who was late for her flight. She had learned that day that her daughter had been killed in a car accident.
一名當(dāng)事乘客表示“我們理解，所以在飛機(jī)上我什么也沒有說，不過我當(dāng)時確實很焦慮。”他表示自己很擔(dān)心由于到三亞后晚點，會趕不上高鐵。
"We all understood, so I didn't say anything on the plane. But I was really anxious at the time," a passenger on Sunday's flight told Pear Video, saying he was worried he might miss his train if the flight arrived in Sanya late.
同時，也有網(wǎng)友對于滑回決定表示異議：
從央視新聞官方微博的投票來看，截至11日16時，在6.9萬名網(wǎng)友的參與下，認(rèn)為“不合理”的人數(shù)略高于認(rèn)為“合理”的人數(shù)。
據(jù)澎湃新聞報道，業(yè)內(nèi)人士指出，在該事件中，飛機(jī)返回，會有人指責(zé)耽誤時間。飛機(jī)飛行，會有人指責(zé)機(jī)組無情，同時無法保證乘客在飛行途中的安全。而對于飛機(jī)滑行返回與否，并沒有標(biāo)準(zhǔn)化的操作空間。無論哪種選擇，機(jī)組人員都可能面臨指責(zé)。
12月9日，海南航空回應(yīng)：當(dāng)班機(jī)組根據(jù)公司運(yùn)行手冊規(guī)定，在旅客存在情緒失控風(fēng)險不適宜繼續(xù)運(yùn)輸?shù)那闆r下，出于安全及人性關(guān)懷，決定滑回終止其行程。
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